Terms and Conditions of Service

Last Updated: July 9, 2025

Welcome to https://www.biopensare.com ("the Website"), operated by Biopensare Corp ("Biopensare", "we", "our", or "the Company").

These Terms and Conditions of Service ("Terms", "Agreement") establish the rules, regulations, and legal agreement between you and Biopensare Corp regarding your access to and use of our Website and the purchase and use of our services, including Licensed Clinical Social Work (LCSW) therapy services.

By accessing or using this Website, or by purchasing and using our Services, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions and our Privacy Policy. You also confirm that you are at least 21 years of age and have the legal capacity to enter into this Agreement. If you do not agree to any part of these Terms, you must not use https://www.biopensare.com or purchase our services.

1. Our Services

Biopensare Corp provides wellness and development services. These Terms specifically apply to:

LCSW Therapy Services:
Mental health services delivered by licensed clinical social workers. These services are subject to the applicable regulatory framework and are only available to Florida (USA) residents who are at least 21 years old and meet eligibility criteria. We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your protected health information (PHI).

For our other services:

Coaching Para Latinos (CPL):
Coaching programs available globally to individuals aged 21 and over. Terms and program information can be found on the www.coachingparalatinos.com

Biopensare Academy Certifications:
Educational certification programs available globally to individuals aged 21 and over. Program-specific terms are available on the www.biopensareacademy.com

2. Pricing, Payment, and Cancellation Policies

Pricing:
LCSW service fees are published on relevant pages of the Website or communicated directly. Prices are subject to change without notice. Unless otherwise stated, prices do not include applicable taxes.

Payments:
All payments must be made through the accepted payment methods and within the agreed timeframe. You agree to pay all applicable fees and charges for the services purchased.

Therapy Session Cancellation & Rescheduling Policy:
We require a minimum of 48 hours’ notice for canceling or rescheduling LCSW therapy sessions to ensure availability and time optimization. Timely cancellations will not incur a fee.

Missed sessions or those canceled with less than 48 hours’ notice will be charged in full. Insurance providers generally do not cover these fees, and the financial responsibility falls on the client. No refunds are issued for therapy sessions already rendered.

We understand that emergencies may occur. Exceptions may be granted on a case-by-case basis, in situations of force majeure or documented medical emergencies. Please contact your assigned therapist or email info@biopensare.com for requests.

3. Website & Service Use (User Conduct)

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to use the Website and Services solely for your personal, non-commercial use, and in accordance with applicable law.

You may not:

• Use or promote defamatory, abusive, hateful, threatening, harassing, discriminatory, obscene, or sexually explicit content.

• Use bots, spiders, crawlers, scrapers, or other tools to access or extract data.

• Interfere with the Website’s operation or others’ use of the Services.

• Attempt to breach security or authentication measures.

• Misrepresent your identity or health condition.

• Record therapy sessions or redistribute content without express written consent.

• Collect or store personal data of others without permission.

• Send unsolicited marketing, spam, or unauthorized commercial messages.

• Violate any law or regulation applicable to your use of the Website.

4. Intellectual Property

Unless otherwise stated, all content on https://www.biopensare.com—including text, logos, graphics, videos, audios, software, and therapeutic materials—is the property of Biopensare Corp or its licensors.

You may view or download materials for personal use only. You may not:

• Copy, distribute, resell, modify, sublicense, or create derivative works.

• Redistribute any content unless explicitly permitted.

• Use our trademarks or content without prior written approval.

5. Third-Party Links

Our Website may include links to external websites not owned or controlled by Biopensare Corp. We are not responsible for the content, services, or privacy practices of third-party websites. Visiting such sites is at your own risk.

6. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is ever fully secure. You acknowledge this risk when using our Website or Services.

7. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. BIOPENSARE CORP MAKES NO GUARANTEES REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE SERVICES, AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOPENSARE CORP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY. TOTAL LIABILITY SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Biopensare Corp and its directors, employees, and affiliates from any claims, damages, liabilities, or legal proceedings resulting from your violation of these Terms or misuse of the Website or Services.

10. Termination

We may suspend or terminate your access to the Website or Services at any time without prior notice if you breach these Terms. All provisions that should survive termination (intellectual property, limitations of liability, indemnification, etc.) will remain in effect.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, USA. Any dispute shall be resolved exclusively in the state or federal courts of Broward County, Florida, and you consent to their jurisdiction.

12. General Provisions

These Terms constitute the full agreement between you and Biopensare Corp. If any part is deemed unenforceable, the remaining provisions remain in force. We may assign rights under these Terms in the event of a merger or sale. You may not transfer your rights without our written consent.

Printed versions of these Terms are admissible in legal proceedings. Feedback submitted may be used by us without obligation unless it contains protected health information under HIPAA.

13. Modifications

We reserve the right to modify or replace these Terms at any time. If changes are material, we will notify users at least 30 days in advance. Continued use of the Website or Services after changes constitutes acceptance of the updated Terms.

14. Contact

If you have any questions about these Terms, please contact:

📧 Email: info@biopensare.com